GovInsider: How Argentina launched a new driving licence in just 65 days

Exclusive interview with the country’s Undersecretary of Digital Government, Daniel Abadie.

The American DMV is famous in sitcoms as a source of angst. Many an actor has spent time in their waiting rooms, pulling out their hair and gurning for the camera.

But Argentina has shown a better way forwards. In just 65 days, they built a brand new service for digital driving licences. The speed of this is extraordinary, and is thanks to the three years they spent building a tech stack to launch new services, says Daniel Abadie, the country’s Undersecretary of Digital Government.

GovInsider interviewed Abadie about this process, understanding how government can radically restructure to create a better citizen experience.